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Explore Our FAQs

Welcome to our FAQs page, your quick guide to all things Leska the Label. Here, we've gathered some of the most common questions we receive from our cherished customers. Whether you're curious about our products, delivery details, or need some help understanding our policies, this section aims to provide comprehensive and clear answers. And if you don't find what you're looking for, don't worry. Our customer service team is just a message away, always ready to assist and ensure your Leska experience is as smooth and joyful as possible.

  • What is the order processing time?
    We will endeavour to get all orders out within 2-3 business days
  • Why choose silicone?
    Silicone is an extremely safe option for tableware - it is much easier to clean, won't break if your little one drops it and unlike plastics all our silicone products are free from BPA, BPS, PVC, lead and phthalates. They are made from 100% food grade silicone.
  • How do I make my suction bowl or plate stick?
    In order to create the best suction possible, we encourage only attempting to use the suction bases on a smooth, flat surface, and ensure you remove all air bubbles when placing. If you're still having trouble, you can try wetting the surface lightly - all though this should not usually be necessary
  • What kind of detergent should I wash my silicone products with?
    Always use a lightly scented, gentle detergent to wash your silicone with. We recommend Ecostore fragrance free, in the gel form.
  • Do you offer refunds?
    Unfortunately we cannot offer refunds for change of mind - but we will happily offer refunds for faulty goods.
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